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Can I change my username?

No, the username of a user, once chosen, cannot be changed.

Is it legal to play in Hashtag Poker?

Yes, it is unequivocally and legal to play on hashtag poker. So play on!

I am below 18. Can I play on the Hashtag Poker app?

Yes, we have no age restrictions.

I am from a state where poker is banned. Can I play?

Hashtag poker exclusively offers only play money games, so yes, you can!

What is defined as a violation of the fair play policy?

Any kind of collusion, chip dumping, soft play will give you unfair advantages from other players.

What is chip dumping?

When two players team up to dump chips in one account to get an unfair advantage and use it to put other players at a disadvantage

Can two players join the same table with the same IP address?

Yes, they can, but any unfair gameplay, if proven, will lead to strict disciplinary action.

What are the possible consequences of violating hashtag poker’s fair play policy?

The possible consequences are winnings being frozen or forfeit, temporary or permanent ban.

I found a player to be cheating/ playing with an unfair advantage. How do I report it?

You can report the hand with the user id and email it to us at “X, a prompt investigation will be done, and necessary actions will be taken.

My account is blocked. How can I unblock it?

You can submit your query to us at info@hashtagpoker.com, and we will assist you to the best of our ability.

Can I play real money games on hashtag poker?

No all games on hashtag poker are played with play chips, but you can win amazing prizes with no investment!

When is Poker Sports League Season 4 going to start?

Due to the current pandemic situation, season 4 will be delayed till things get better, stay safe out there, and take all the necessary precautions. We will be announcing the official dates soon, so stay tuned.

How can we participate in Poker Sports League Season 4?

If you are an amateur player, you can enter the league through online qualifiers from the Hashtag Poker App. If you are a professional poker player, you can also qualify through the Pro, Captain, or Wildcard category.

Are the qualifiers going to be online qualifiers only, or will there be live qualifiers as well?

All the qualifiers for season 4 will be online qualifiers, and no live qualifiers will be held because of the covid-19 pandemic.

Is there a registration fee for participating in P.S.L?

No, the Poker Sports League charges no fee for registration. The only way to participate is to register for qualifiers on our Hashtag Poker App.

What are the perks of being in a P.S.L team?

Along with the monetary benefits, you get to play poker as part of a team, learn from some of the best players in India, and help grow the game, interact and play with the best nationally and internationally, holistically developing yourself as a player and a part of the team. All while making history.

How do I learn to play poker?

Learn the basics and history of poker with our elementary course. Click here to get started (Link of elementary course)

What are courses?

Courses are a structured manner of learning poker for students at all levels. In addition, hashtag poker offers in-house courses and courses offered by other coaches within the industry, all under one roof.

What are the lessons?

Lessons are independent videos offered by hashtag poker and other leading coaches from the industry on specific topics to help you advance your skills and game.

How are courses different from lessons?

A course has a structured approach, whereas lessons are individual one-off videos. In addition, a course covers various topics over multiple chapters and modules, whereas a lesson would cover a specific subject at once.

What are the challenges within courses?

Hashtag poker provides a holistic approach to learning by offering puzzles and quizzes after every chapter. On completing a chapter, students are asked to answer a set of questions which helps both the student and hashtag poker immediately validate learning. This way, a user can easily track their progress.

What are quizzes?

The puzzles section allows users to practice their theoretical and practical knowledge of the game. Here a user can easily select a category and difficulty and solve interactive puzzles tailored to them and simulations. This will help a user improve their understanding with the aid of various tools.

What are rush puzzles?

Rush puzzles offer you 180 seconds to answer questions across various categories and difficulty levels. As you start, you are asked straightforward questions, and with every correct answer, the difficulty of these questions increases. With a series of wrong answers, the difficulty of questions automatically decreases. In the end, based on your performance, you are given a total score. This score is also reflected on the hashtag poker leaderboard.

What is the rating system?

The rating system is a point system designed to reward points based on user engagement and responses. On giving a correct answer to a quiz, a user is awarded points, and on every incorrect answer, a user loses points. The rating points determine the overall level of a user on hashtag poker.

What is coaching?

The coaching section is a marketplace of all coaches offering One on One and Group coaching sessions. Hashtag poker provides a premium, versatile coaching experience by providing them with a wide choice of coaches and courses.

What is the variant of poker I can play in Hashtag Poker?

Currently, only no-limit texas hold’em is available, but we plan on adding new formats soon!

What are the types of games I can play in hashtag poker?

Quick Games, Quick Tournaments, and regular tournaments are the types of games you can currently play.

What is a poker tournament?

A poker tournament is a tournament where players compete by playing poker. It can feature as few as two players playing on a single table (called a “heads-up” tournament) and as many as tens of thousands of players playing on thousands of tables. The tournament winner is usually the person who wins every poker chip in the game, and the other top finishers are typically awarded places based on what rank they busted or got eliminated on. To facilitate this, in most tournaments, blinds constantly increase throughout the tournament.

What is a quick game?

A Quick game is any non-tournament poker game played with chips. Quick games have no predetermined finish time, and players can enter and leave as they wish, as long as they meet the table requirements.

What is a Private Table?

It is a password-protected table that you can create to play with your friends only. Other users will not be able to join without a password. So you can enjoy a private poker evening with your loved ones!

How do I create a private table?

Go to the private table tab, Select your desired table name, and set up a pin, then you can share the name and the PIN with the users with who you plan to play.

What is video poker?

Video Poker is an exclusive feature of hashtag poker to provide you the live face-to-face experience of poker in the comfort of your homes. In addition, you can chat and interact with your friends while playing poker.

What is a ticket?

A ticket is a pass to enter the tournament that doesn’t cost you chips.

Where can I access my ticket?

You need to select the tickets button just right to your playing chips in the play section, or you can select ‘Tickets’ from the hamburger menu.

Is the card distribution Random?

Yes, We have a certified RNG that ensures the cards are distributed randomly.

I am getting bad beats too often. Why?

Poker is a game of variance. It happens while playing. Don’t worry. It will nullify in the longer run.

Can I pause my game for some time while sitting at the table?

For tournaments, you can not pause, but for quick games, you do have the option to sit out whenever you desire.

Where can I find my action timer?

A green bar will gradually start decreasing during your turn, indicating how much time you have left to take your action.

What happens if I get disconnected while playing a hand?

You will get some extra time during disconnection. However, if that also expires and you fail to connect, your hand will be folded.

How do I check my hand strength?

You can access hand rankings here (Put Hand ranking link). We are currently working on a tool to show hand strength in-game.

Can I see the replay of the last hand played?

No, but we are working on a hand history replayer, and it will be available soon.

Can I Re-enter in a tournament after busting out?

If the tournament allows re-entry, yes, you can.

Can I register late for a tournament?

You can see the tournament details to know if Late Registration is allowed for that particular tournament.

Can I mute my Audio?

Yes, you can mute your microphone while playing.

Can I mute the audio or video feed of other players?

No, currently, that is not available, but we are working on it.

Can I auto-muck my hand?

Not as of now, but the feature to do so will be added in a future update.

What is playing chips?

It is a virtual currency that can be used to enter quick games, mitts and and sit-and-go tournaments.

How can I use video minutes?

Video minutes will be deducted automatically with the time when you will play video poker.

How many video minutes will I get while signing up?

You will get 60 video minutes while signing up.

How do I check how many video poker minutes I have left?

Go to In-App Purchases, Select Video minutes, and you can see the video minutes left in your account.

Can I play Video poker tournaments without video if my video minutes are over?

No, it is compulsory to have video minutes to play video poker tournaments.

What are the rewards I can win from a tournament?

You will get rewards from hashtag poker for performing well. You can redeem these rewards for exciting prizes.

My playing chips are over, what should I do?

You can buy playing chips from our in-app purchase section. Click here(Go to in-app purchase).

My Video Minutes are over. What should I do?

You can buy video minutes from our in-app purchase section. Click here(Go to in-app purchase).

What are the payment methods accepted in hashtag poker?

No. Purchasing game currency or goods from third-party vendors is dangerous. They can harvest your information, misuse it, trick you into giving them your password, and steal your game cash. It’s a violation of our Terms of Service to purchase from third-party sellers. Play it safe, and buy while you’re in the game.

Is it okay to buy hashtag poker currency from a third-party vendor?

No. Purchasing game currency or goods from third-party vendors is dangerous. They can harvest your information, misuse it, trick you into giving them your password, and steal your game cash. It’s a violation of our Terms of Service to purchase from third-party sellers. Play it safe, and buy while you’re in the game.

If I don’t like the course, can I get a refund?

A refund is not available, but any feedback you give will be taken seriously into consideration, and all necessary amendments will be made.

I bought video poker minutes, but they are not reflecting in my account. What should I do?

You should contact us at info@hashtagpoker.com, and we will assist you.

What can I buy in the hashtag poker shop?

Chips, video minutes, courses, lessons, group coaching.

How can I buy a course/lesson?

Go to the learn section on the app, select the Courses/Lessons. Then, choose the filter you wish, choose from the options you have filtered, click on the buy option, complete the payment, notification will be sent, and you can access the course/lesson you have purchased.